Returns & Exchanges

We want you to be completely satisfied with your purchase from Dustin Poynter. If you are not happy with your order, we offer a 30-day return policy for items in their original, unused condition.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Securely pack your items in the original packaging and include all tags and the packing slip provided in your return confirmation email.

3

Ship It Back

Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.

4

Receive Your Refund

Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing